Thanks for purchasing our products/services at Globex Digital Marketing Agency.
We offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure.
If you are unhappy with the product/service that you have purchased from us, please let us know. Our Returns and Refund policy gives you 30 days to return or make complaints about a product/service purchased from us with the evidence of a valid receipt. You are eligible for a refund within the 30 calendar days of your purchase.
After the 30 days period, we cannot offer you a refund or exchange. We encourage our clients to try the product (or service) in the first 10 days after purchase to ensure it meet your needs.
If you have any further questions or would like to request a refund, please do not hesitate to contact us.
Refunds (if applicable)
Once your returned product/service is received and inspected, we will send you an email to notify you that we have received your product/service. We will also inform you if your refund has been approved or refused.
If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days. If you have paid for the standard delivery of the goods, the cost of standard delivery will also be refunded.
In some cases, only partial refunds are granted (if applicable)
- Products/Services with obvious signs of use
- Any products/services that is not in its original condition, is damaged or missing parts that are not due to our error; and
- Any product/service returned more than 30 days after delivery
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you have done all this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
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